Repair Process

Repair Process 2020-08-26T18:36:22+00:00

Voted Hilton Head Island’s #1 Auto Repair

Our auto repair process follows the manufacturer’s specifications to ensure your warranty stays in place.  Our technicians follow industry best practices and manufacturers’ standards to ensure your vehicle is repaired to pre-accident (or better) condition. We do this so you will have a safe vehicle to drive and your investment is protected.

Please tell your insurance company you want to work with H & H Auto Body because you want a trusted company with an excellent reputation handling your repairs.

ESTIMATE

We offer two ways to get an estimate:

  • Contact Free – fill out the request an estimate form and add photos.  We will review everything and call to discuss next steps.

  • In Person – fill out the contact us form or call to make an appointment.  Bring in your car and we will do an inspection, discuss the damage, write an estimate and go over the results.

INSURANCE APPROVAL

Our staff will submit the estimate to the appropriate insurance company for their review. The insurance company may negotiate the price and items like the use of genuine factory parts but we will work with them to reach an agreement. Once we get approval, we start repairs.

DISASSEMBLY

To start your repair our trained technicians will disassemble your vehicle around the damaged area. This enables us to have a complete assessment of the damage which can result in needing to submit a supplemental estimate for approval. Once all is approved we proceed with your repair.

ORDER PARTS

We follow all vehicle manufacturer specifications to ensure your warranty stays intact. We work with quality, dependable parts vendors. Safety, integrity and pride of ownership is our goal!

STRUCTURAL REPAIR

The frame of your vehicle is repaired using our computerized measuring equipment. Our process takes care of electrical, frame, and welding. This enables us to make precise, accurate repairs that are critical to getting your car back to pre-accident condition.

BODY REPAIR

We will replace and repair damaged panels and all metal finishes. Our I-CAR Gold certified professionals will return your vehicle to pre-accident or better condition!

PAINT

Preparing your vehicle for painting is a critical step in the repair process. We properly prime, paint and seal it using AkzoNobel paint along with our computerized paint-matching system to ensure a perfect match.

REASSEMBLY

Our technicians will install moldings and put the vehicle back together. The advanced driver safety systems are checked and recalibrated at this time. All systems are checked to make sure everything is working correctly!

FINAL INSPECTION

Your vehicle will be cleaned and taken for a road test to ensure everything is working properly. After that, we complete our final inspection before we are satisfied that you will be happy you chose H & H Auto Body.

DELIVERY

When you arrive to pick up the vehicle, we go over all the details, process final payment and give you a Lifetime Warranty on the repairs. Before you leave, we want to know you are completely satisfied because after all, you are driving our reputation. and we want you to be safe.

Let’s Get Started!

We appreciate your business!

We are an essential business and open to safely serve you and your automotive needs! Call us for an appointment.Read More
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